Why Choose Lemon
alt="female call centre operator at Lemon Contact Centre"

The best UK contact centre solution at the best price

Since 2003, we’ve been helping businesses achieve their goals, enhance customer experience, and streamline operations through expert outsourced contact centre services. From professional business call answering to full business process outsourcing, we provide the support you need to thrive.

Outsourced Contact Centre Services

alt="Lemon Contact Centre operators wearing headsets speaking to clients"

Reduce overheads with our outsourced contact centre solutions. Eliminate the expenses of hiring, training, and managing in-house resources while gaining access to 24 7 business call answering, out of hours call handling, and email management. Our cost-effective services also include SMS, messaging app, and web messaging support.

alt=Lemon Contact Centre operator wearing headset"

Effortlessly scale your operations up or down to match business demands, ensuring you stay agile during seasonal peaks and fluctuating call volumes. Whether you need additional support during busy periods or wish to streamline costs during quieter times, our flexible contact centre solutions adapt seamlessly to your needs.

alt="Lemon Contact Centre operator using headset"

Ensure a seamless customer experience with integration between our contact centre services and your existing CRM and portals. By integrating with your processes, we provide accurate information handling and a consistent customer experience. System integration reduces double keying and enhances operational efficiency.

Contact Lemon
Who choose lemon slice

ISO certifications ISO9001 & ISO27001

We are committed to achieving and retaining UKAS accredited international standards for ISO9001 and ISO27001, so you can be assured of the quality of our call centre service and that your data is safe with us.

Learn more

We adapt to your existing system

We’ll integrate and work on any of your own software systems, CRM or portal, saving you time and money and providing a seamless service.

Genesys MS Dynamics NAV Verisae alt="Sage logo" Concerto Cloud fm Zendesk logo
  • ESM
  • Liftdata
  • Ami
  • Insight
  • Mi-Case
  • Webfleet
  • Epix systems
  • mpro5
  • IFS
  • simPRO
  • Responsetap
  • Joblogic
  • Union Street
  • Strategic Imperatives
  • TCES Connections
  • QFM
Who choose lemon float alt="Lemon Contact Centre co-founders Martin & Lesley"
Outsourced call centre services. Business Call Answering. 24/7 call answering. Out of hours call handling. Outsourced call centre services. Business Call Answering. 24/7 call answering. Out of hours call handling. Outsourced call centre services. Business Call Answering. 24/7 call answering. Out of hours call handling.

Outsourced Call Centre Mobilisation Made Easy

Seamlessly transition your call centre operations with minimal effort. Led by a dedicated account manager, our expert mobilisation team brings the knowledge and technical expertise to implement even the most complex outsourced contact centre solutions.

We understand your time is valuable, which is why our tried-and-tested onboarding process ensures a smooth setup with minimal disruption. From scheduling to full project management, we handle every step - so you don’t have to.

Find out more

Customer Service Outsourcing Solutions. Get in touch today.

24/7 Availability UK based Bespoke service

0800 612 7595

Cookies on Lemon

We use cookies on our website to give you a better experience, improve performance and for analytics. By using this website you agree to our privacy policy and the use of cookies

Error setting cookie preference

Accept essential Accept all

How can we help?

For fresh outsourcing ideas, talk to us today.

0800 612 7595 Chat with us on WhatsApp