Services Business Process Outsourcing

Transform Your Operations with Business Process Outsourcing

Embrace the future of productivity and efficiency by choosing Lemon as your dedicated outsourcing partner. Our Business Process Outsourcing services are designed to enhance your operations, streamline customer interactions, and drive significant improvements in overall performance.

Strategic Outsourcing for Optimised Results

Understanding the complexities and strategic nature of outsourcing, Lemon adopts a meticulous approach to identify and manage the processes best suited for outsourcing within your organisation. Our focus is not just on transferring tasks but on transforming your business for the better.

Find out how

We collaborate closely with you to pinpoint the processes that will benefit most from outsourcing, ensuring a strategic approach that aligns with your business objectives.

Our mobilisation team is committed to working alongside you to achieve your business goals, delivering high return on investment and greater operational efficiency.

Gain access to our state of the art contact centre technology, enhancing your customer experience and operational capabilities without the need for substantial capital investment.

By partnering with Lemon for your Business Process Outsourcing needs, you're choosing a path to greater productivity, enhanced customer satisfaction, and a more streamlined operation. Discover how our expertise in BPO can unlock new levels of success for your business.

A fresh, dynamic approach to call management. We’re here to help your business with our bespoke solutions

Fresh, innovative
processes

Inbound & Outbound Campaigns

Both inbound and outbound campaign management utilising our advanced omnichannel platform.

Enhanced customer
experience

Use our services to manage peaks in your customer demand & improve first call resolution.

Lower
operational costs

Utilise dedicated agents or our bureau service to maximise service delivery without the additional overheads.

Greater
Resilience

Easily flex our resource so that you can react quickly to any unforeseen demands or business interruptions.

We’ll adapt to
your systems

We integrate and work on your own software systems, creating a seamless customer experience.

Let’s talk

A Trusted Partner

We have committed to achieving and retaining international standards so you can be assured of the quality of our customer services and that your data is safe with us.

We hold ISO9001 for Quality Management and ISO27001 for Information Security, as well as being PCI-DSS compliant and a Real Living Wage employer.

“Lemon are professional, diligent and a pleasure to work with as they positively engage with the service, business and team to ensure the uppermost possible level of service delivery” Absence Management Company

Customer stories

Your customers
deserve the very zest

24/7 Availability UK based Bespoke service

Get in touch 0800 612 7595

Transform Your Operations with Business Process Outsourcing

Strategic Outsourcing for Optimised Results

Fresh, innovative processes

Inbound & Outbound Campaigns

Enhanced customer experience

Lower operational costs

Greater Resilience

We’ll adapt to your systems