Outsourced Contact Centre Services
Lemon was established in 2003 out of a passion for providing world-class 24 7 contact centre solutions. With more than 50 million business calls answered, we have the experience to handle even the most complex of interactions with your customers.
Built on the Principles of Hardwork and Integrity
Founded above a garage, with only a pen, paper and a mobile phone. Lemon's co-founders slept on the office floor whilst they began by answering out of hours calls for other businesses. In between they ate lots of takeaways and dreamed of bigger things to come. Fast forward over two decades and Lemon is now a multi-million turnover omnichannel contact centre, employing over 100 colleagues and providing call centre solutions to clients across the UK and Europe. Yet our core values remain the same.
Only the Zestiest Lemons Represent Your Brand
We invest in each team member, giving them not only extensive system and process knowledge, but a positive working environment that is aligned to our core values and promotes outstanding customer service. Only super passionate Lemons make the grade and we are proud to recognise this by being a UK based Real Living Wage employer.
Our Vision
To be the largest 24/7 bureau contact centre provider in the UK, setting the standard for service and excellence.
Our Mission
To build close working relationships with our clients and leverage our talent and technology to deliver flexibility, resilience and scalability to their business.
Our Values
- Quality
- Trust
- Team
- Passion
- Empathy
- Gratitude
Customer Service Outsourcing Solutions. Get in touch today.
24/7 Availability UK based Bespoke service