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The History Of Lemon Contact Centre

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What is a Call Answering Service?

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24/7 Customer Support: 5 Key Benefits

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Real Living Wage Employers: Why It Matters in Customer Service

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Employee Spotlight: Say Hi to Lynda!

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How Omnichannel Support Enhances Customer Experience

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Call management

Do You Need Out of Hours Support this Winter?

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Lemon Contact Centre Celebrates Double Accolades at the UKCCF Awards!

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Work-life Balance, Burnout & BPOs

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How Lemon Contact Centre Can Benefit Your Lift Company

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Meet Our HR Coordinator

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5 Considerations When Using AI for Customer Service

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How Outsourcing your Facility Management Helpdesk can Benefit your Business

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Meet our Team Leader

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Resolving the EV Charge Point Helpline Headache!

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Enhancing Customer Service with 24/7 Support

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Meet our Account Manager

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Transforming Engineering Firms with Efficient Business Process Outsourcing

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Meet our Senior Account Manager

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Lemon Contact Centre shines bright with introduction of Real Living Wage

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Meet our Client Projects Manager

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Lemon Contact Centre appoints experienced executive to zesty new role.

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Lemon Contact Centre celebrates audit recertification

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Time to consider a fresh approach to your facilities helpdesk?

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Meet our Training and Quality Assurance Manager, Amanda

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Lemon Contact Centre Earns Coveted Industry Accolades

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Jennifer Cummins COO and Martin Anderson CEO of Lemon Contact Centre

A decade and a half of dedication for Lemon Contact Centre

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Lemon Contact Centre shines bright with seven industry awards nominations

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Meet our Compliance Manager, Ellie

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How Lemon could help you achieve a better work/life balance

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Celebrating 20 Years

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5 signs that you and your current BPO are not aligned

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Lemon Contact Centre director & COO Jennifer Cummins

Heatwave boom set to be lost within the air conditioning industry

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Lemon Contact Centre team celebrating 5 award wins

Lemon Contact Centre shortlisted for five awards

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Data Security

Our ISO & UKAS Accreditation

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Contact Centre plans for national energy shortage

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Lemon Contact Centre welcomes German data handling firm Stellaneo to its client roster

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Lemon Contact Centre and Help Me Angela

New partnership will keep off site workers safe

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Powerhouse perspective: Martin Anderson

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Exporting services to European tech firms adds zest to Lemon's client roster

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Lemon Contact Centre awarded SafeSupplier status

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Lemon Contact Centre appoints HR expert

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Lemon Contact Centre wins contract to help keep people safe

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Lemon Contact Centre Shortlisted In Prestigious Tech Awards

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Stockton Contact Centre says flexible working for all is core to workplace equality

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4 situations a 24/7 call answering service is an ideal solution for your business

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Lifting Lemon Since 2003

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Lemon goes orange, turning Blue Monday bright

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Follow Spanish ban on call centre bots, says Tees Business Leader

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Experienced Head of Client Experience takes on zesty role at Lemon

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4 key reasons for outsourcing your contact centre operation

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‘LEMON AID’ ON SMALL BUSINESS SATURDAY

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5 essential reasons you should consider extra customer service support this Christmas

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Benefits of Business Process Outsourcing

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A day in the life of a Lemon

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Research suggests empathy is the most important leadership skill

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We're committed to paying the real living wage, says Lemon boss

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New chief operating officer a home-grown success for Stockton firm, Lemon

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Chatbox

The Importance of Live Chat in the 21st Century

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EU data protection

Avoiding the costly impact of the EU’s security ruling

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Contact

COVID appointment screening the easy way

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Outsourcing your Work-from-Home headache

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Data Security fear in a Pandemic

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End of the Year..Time for Review?

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Chatbot

Live Chat - Trends that your business should know.

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Customer service

What is Customer Experience (CX) and why is it important?

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Two North East businesses hail out-of-hours call partnership a success

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Thinking of Outsourcing? - Due Diligence is Everything!

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5 top pitfalls of managing your own out of hours calls (…and what you can do about it)

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Customer service journey

Customer expectations have never been higher - are you keeping up?

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Lemon risk

How to Manage Risk during a Pandemic and Beyond!

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70 Plate launch & Covid-19 – Car Dealerships set to suffer the ‘perfect storm’

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5 Warning Signs You Need To Outsource

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Let Lemon get your business motoring...

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Mayor backs Lemon as Key Outsource Partner during COVID-19

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Lemon can save your business thousands

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How Lemon aids Business Continuity during COVID-19

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Lemon aid Businesses During Covid-19- Interview

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